LEGAL REFERENCE

ak record par aapki privacy hamara priority hai

Aapke personal data aur payment information ko hum sab se pehle secure rakhte hain. Yeh privacy policy samjhata hai ke hum kaun si information collect karte hain, kyun...

Data encryption har transaction parPakistan ke supported ilaqon mein account accessJazzCash, Easypaisa, SadaPay aur Raast payments
ak record ak record par aapki privacy hamara priority hai

Hamara data handling process aur jurisdiction rules

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY QUESTIONS

Apne privacy ke baare mein hamse pooch sakte ho

Agar aapko aapke data ya privacy policy ke baare mein koi sawaal ho, hamara support team 24/7 available hai. Aap email karein...

Live Chat Support Aapke privacy questions ka jawab turant pao. Hamara...
Email Support Detailed privacy matters ke liye email likho aur...
Account Security Line Agar aapka account ya payment method mein suspicious...
TRUST SIGNALS

Kyun ak record par aapka data safe hai

Hamara platform encryption use karta hai jisse aapke payment details kabhi clear text mein nahi dikhte. Har withdrawal request verify hota hai taakay sirf sahi person ko paise jayen. Aapke account access...

SSL Encryption

Har transaction aur login session encrypted hota hai. Aapka password aur payment info kabhi unprotected nahi rahe.

Withdrawal Verification

Money nikalne se pehle hamara team identity verify karta hai. Account holder hi paise withdraw kar sakta hai.

Login Alerts

Naya device se login ho toh aapko alert milta hai. Suspicious access ko aap block kar sakte ho.

Data Retention Policy

Sirf utni hi information rakhte hain jitni zaroori hai. Purane transaction records surakshit vault mein stored hote hain.

Compliance Audits

Regular checks hote hain ke hamara privacy measures sab rules follow kar rahe hain.

No Data Selling

Aapka information kabhi marketing agencies ko nahi bechte. Sirf aapka account manage karne ke liye data use hota hai.

HAMARA STANCE

ak record ka privacy approach alag kyun hai

Bahut se platforms aapka data silently collect karte aur use karte hain. Hum transparent hain — aapko batate hain ke kya collect kar rahe hain aur kyun. Pakistan ke local laws ko...

01

Transparent Collection

Aapko pehle se maloom rehta hai ke konsa data collect hoga aur kyun.

02

Consent-Driven

Extra features ya notifications sirf aapki permission se enabled hote hain.

03

Limited Sharing

Third parties ko sirf payment processing ke liye hi data jaata hai, aur woh bhi encrypted form mein.

04

Right to Access

Aap apne pooore account data ka backup download kar sakte ho jab chahe.

05

Right to Delete

Account close karne se pehle unused data hum delete kar dete hain.

06

Complaint Process

Privacy breach ka complaint direct support ko de sakte ho aur immediate investigation hota hai.

07

Regular Updates

Policy change ho toh pehle announce karte hain, fir implement karte hain — silent changes nahi hote.

ak record ke privacy-first features

Aapka account security hamara design ka core hissa hai. JazzCash, Easypaisa, SadaPay aur Raast ka integration secure channels se hota hai. Aapka payment history sirf aapke...

Secure Payment Integration

JazzCash, Easypaisa, SadaPay aur Raast — har payment gateway encrypted connection par linked hai.

Private Transaction History

Aapke deposits aur withdrawals ka record sirf aapke account mein visible hai. Kisi aur ko access nahi milta.

Two-Factor Authentication

Optional security layer — phone number par OTP verify karke login extra secure karo.

Password Reset Security

Password bhulne par email verification se hi reset ho sakta hai. Unauthorized reset impossible hai.

Session Timeout

Agar aap inactive rahe toh automatically logout ho jaate ho taakay public device par risk na rahe.

Device Recognition

Trusted devices ko mark kar sakte ho toh unn par OTP sirf optional hota hai. New devices par always verify hota hai.

Aam sawaalaat aapke data ke baare mein

Active account ke liye sab data store rahe ga. Account close karne ke baad 90 dino ke liye backup backup rakhte hain, phir delete kar dete hain — unless local law mein lamba retention required ho.

Nahi, kabhi nahi. Hum sirf payment confirmation receive karte hain. Aapka payment gateway account sirf aapka hai — hamara usss par koi access nahi.

Encryption ke kaaran breach bohot unlikely hai. Agar kabhi aisa ho toh hum turant aapko notify karengar aur authorities ko inform karengar. Aapko free credit monitoring offer karengar.

Sirf valid legal order pe. Agar court order aaye toh hum pehle aapko batate hain taakay aap legal advice le sako. Random ya request ke base pe data release nahi karte.

Haan, account settings mein 'Download My Data' option hai. Aapka pura transaction history, personal info, aur gameplay record CSV format mein mil jaata hai.

Nahi. Aapka contact info sikhaal communication ke liye use hota hai — updates, withdrawals, security alerts. Marketing third parties ko nahi bechte.

Main policy sab ke liye same hai. Local jurisdiction jo ijazat deta hai ussi ke according restrictions add hote hain. Aapka region supported ho toh ak record available hai.